Contact us

Thori Lam, Lower Motithang,
Post Box #2017
Thimphu, Bhutan

Frequently Asked Questions

After you place an order, we coordinate with our international carrier the shipment of your product.

We will inform by email once your order has been shipped.

It is depending on the shipping option you have chosen.

Usually, you can expect to receive your order within 4-14 days after the payment has been received.

We accept payments through various credit cards, including Visa, MasterCard, American Express.

We also accept bank transfer payment, if you are more comfortable with option, please send an email to our customer service at with the details of your cart.

It is based on availability at the time of orders. Most products are largely available, and we do our maximum to consolidate as many items as possible together to limit the carbon footprint of any order. If all your items are available, they will be ship together. Otherwise, they will be ship separately.

Currently, you are only able to ship to one location per order. To ship to multiple locations, we suggest placing multiple orders.

Our main mission is to offer a wide range of Bhutanese products; however, you may want something specific that is not listed on our website. Feel free to  contact our sales department at to let us know what you are looking for, we might be able to help !

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