Privacy Policy

Taste of Bhutan, 

Thori Lam, Lower Motithang
Post Box # 2017
Thimphu, Bhutan
www.tasteofbhutan.com

We value your privacy

Taste of Bhutan is committed to keeping your personal and confidential information just that – personal and confidential. Your personal information is only required when you place an order, fill out a wish list, or create a customer account. We use the information you provide to process and ship orders, and to contact you if necessary. You can sign up for our mailing list without having to worry that we’re selling your personal information to any third parties; rest assured, we’re not. 

Security Policy

We have taken every precaution to ensure that online shopping at Taste of Bhutan is as secure as possible. We use Secure Socket Layering (SSL), the industry standard encryption technology that ensures safe internet transmission of your personal information. When you place items in our shopping cart and purchase those items, your connection to our server becomes secure. To confirm this, look at the bottom part of your browser window. If you see an unbroken key or a closed lock (depending upon your browser), you can be sure that your information is secure. You can also ensure security by checking the URL line of your browser. When you enter the secure area of our site, the first characters of the site address will change from “http” to “https.” If for some reason, you do not see these cues please contact us directly to place your order.

About Cookies

“Cookies” are small amounts of data that are stored on your computer in your internet browser. Cookies give us information about your activity on our Website, which helps us improve the site and offer you an improved customer experience. We never use cookies to save passwords, credit card numbers, or other highly confidential information.

Personal information collected

Whenever you visit Taste of Bhutan, we track your activity and collect information to accurately show you products that you have recently viewed, estimate taxes and shipping fee and to help us improve our online product assortments and services.

Whenever you shop with Taste of Bhutan, we obtain from you the information we need to complete your transaction. This may include your name, address, telephone number, email address, and credit card number. We also keep records of your specific product purchases and transactions with us. We use this information to process your purchase transactions, to send you marketing and promotional materials by email, and to help us improve our online product assortments and services. You always have the option to opt out of mailings, and we never share or sell any of our customers’ information.

If you create an account, we will also store the personal information you provide in your user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. This information will be used to populate the checkout for future orders.

We will also store comments or reviews, if you choose to leave them.

Opt-out procedures

We send promotional emails to you only if you have asked to receive them. Each time you receive an email from us, you will be given the opportunity to “opt-out,” or stop receiving them. Simply follow the unsubscribe link at the bottom of the email or contact us to remove your name from our mailing list.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

We also accept payment by credit card using the Bank of Bhutan e-payment gateway. Bank of Bhutan Ltd. provides an internationally recognized Payment Gateway, certified with all international security standard requirements like PCIDSS (Payment Card Industry Data Security Standard). All payment information, including credit card number, name, address, etc. is encrypted via Secure Socket Layout (SSL) during order checkout. SSL is industry standard technology that ensures that all information sent to us remains private and cannot be read by any third parties during transmission. It also has 3D secure facility like Verified by Visa and MasterCard Secure Code to makes online transaction more secure.

Links to other sites

We like to share information about other websites that we think our customers may be interested in. Taste of Bhutan is not responsible for these sites. Please make sure that you carefully check out these sites and their individual privacy policies. 

Policy changes

We may choose to amend our Privacy Policy for various reasons. If we change our Privacy Policy, we will post the change on our website. Once a new policy is posted it becomes effective immediately.  

Please feel free to contact us via email at sales@tasteofbhutan.com to share your thoughts, comments, and suggestions. We would love to hear from you!

Supplier inquiries

For further information on any of our suppliers, artisans, or craftsmen, including applicable warranty information, please email us at sales@tasteofbhutan.com .

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